
Burwood Heights
Medical Centre

We will be closed for the Labour Day Public Holiday on
Monday 10th March 2025
Open as usual on Tuesday 11th March - 10.30am
Opening Hours
​​Monday: 7:00am - 5:30pm
Tuesday: 10:30am - 5:00pm (alternative 9:30am)
Wednesday: 10:30am - 6:00pm (phones from 9am)
Thursday: 10:30am - 6:00pm (phones from 9am)
Friday: 8:30am - 4:00pm
We are CLOSED weekends and public holidays.
If you have a medical emergency call 000 or go to the nearest hospital.
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For URGENT care the nearest hospital to our clinic is:
Box Hill Hospital
Main Entrance Building A
8 Arnold St, Box Hill VIC 3128
Emergency Department access via Rodgerson Road, Box Hill
Phone: 1300 342 255 Open 24hours
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For Non-Urgent Emergency care please contact:
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​​​​Inside the Forest Hill Medical & Dental Centre ​​:​
490-524 Springvale Rd, Forest Hill VIC 3131
Phone: 03 8804 1940
Monday-Sunday, 8am - 10pm
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Contact Us
12 Burwood Highway
Burwood East, Victoria 3151
Phone: 03 9808 7900
Fax: 03 9888 8452
Email: reception@burwoodheightsmc.com.au
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You can book an appointment online:
We are located opposite the RSPCA,
within the Burwood Heights Shopping Centre. Tram stop 66
Free parking is at the rear of the shopping centre.
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About Us
Burwood Heights Medical Centre, which has been a trusted destination for family health care in East Burwood and surrounding suburbs since 1996.
Our Clinical Team

Hemantha Karunaratne
Principle Doctor
Fondly known as Dr Karu. Dr Karu has been in General Practice since 1996.
He is very passionate about managing all aspects of Chronic Diseases.
Burwood Heights Medical Centre aims to provide holistic family orientated care.

Carolyn
Practice Nurse
Carolyn has been looking after patients for over 30years. She enjoys assisting our patients with Chronic Health Management. Carolyn genuinely cares for the well-being of our patients and loves the community feel of general practice nursing.
Our Administration Team

Angie
Practice Manager

Monica
Receptionist

Mary
Receptionist

Barbara
Receptionist
Our Fees
Due to the rising cost of running a clinic and the national doctor shortage we have had to move to a mixed billing clinic. We appreciate your understanding.
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All fee's are payable at the time of the appointment. We accept all cards and cash. Card use incurs a surcharge.
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There is a one-off New Patient Fee for all patients over the age of 16yrs.
Patients with a Medicare Card
Those with a Medicare Card can claim back the Medicare Bulk Bill item only and all subsequent appointments will be Bulk Billed.
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New Patients
All New Patients (Item 23 Level B 6-19mins) - $85.00
All New Patients (Item 36 Level C 20-39mins) - $125.00
We do not charge patients under 16yrs​
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Patients without a Medicare Card:
Overseas Students (existing) - $55.00
Before 8am - $65.00
~Patients must show their current student status & ID.
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Overseas Visitors (existing) - $75.00
Before 8am - $85.00
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*NEW*
Our clinic charges a $15 Out of Pocket for all appointments after 5pm.
We do not charge patients under 16yrs,
Concession Card or Health Care Card Holders.​
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Patient Not Attended for 2yrs + Appointment - $85.00
~If patients haven’t been seen in the last 24mths they are required to pay an administration cost which they can claim the Medicare rebate.
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Telephone Appointment - $55.00
~If patients haven’t been seen face to face in the last 12mths they can opt to pay a non-rebatable fee.
Procedure Appointments - from $110.00*
*Procedure fees are from $110.00 upward depending on the procedure.
Failure to Attend - $35.00
Patients who fail to attend or notify the clinic within 2hrs of their appointment are required to pay before being seen again.
Health Insurance can be claimed back with your payment receipt. We are unable to claim this for you at the appointment.
We use Hotdoc so that you can book an appointment online,
any time of the day or night. We also use Hotdoc to send
health reminders and appointment confirmations.
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Download the app for free and
book your favourite doctor in just 3 clicks.